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We have made the difficult but necessary decision to cancel the 2020 Main Street Now Conference in Dallas due to the coronavirus (COVID-19) pandemic.

We and our conference co-hosts, the Texas Historical Commission and Friends of the Texas Historical Commission, have been carefully monitoring updates from the CDC and the City of Dallas. Our decision to cancel the conference is based on their recommendations and emergency regulations surrounding travel and gatherings, as well as our desire to help limit the spread of COVID-19 and keep conference registrants, staff, speakers, volunteers, and the Dallas community safe.

We know that the Main Street Now Conference provides a special opportunity for the Main Street America Network to connect with and support one another. The conference is a highlight of the year for us at the National Main Street Center, and we’re disappointed we won’t be able to see you all in Dallas this year. We look forward to the day when we can all gather together again, but in the meantime, we will work hard to support the Main Street Network during this unprecedented time.

Keep reading for information on conference and travel refunds.

Conference Refunds

Conference registrants will receive a full refund for conference registration fees already paid. You can request your refund by emailing Debra Marshall at Debra@sswmeetings.com. If you do not request a refund by June 1^st, 2020, your conference fees will be rolled over and applied to the 2021 Main Street Now Conference. Please stay tuned for an exciting announcement in early April regarding the dates and location.

Travel Refunds

The National Main Street Center cannot provide refunds for airfare, hotels, or other travel-related costs. We encourage you to contact your travel provider directly to request a refund or a credit toward future travel. Keep in mind that refund policies vary by company, and many are changing frequently due to the coronavirus response, so you will want to review the policies applicable to your reservations closely.

For those of you who reserved a room at the Hyatt Regency Dallas using the online conference portal or via phone using the conference group code, you will be receiving notification that your room reservation has been canceled. If you do not receive this notification by April 8^th, please reach out to the hotel to confirm that your reservation has been canceled at 1-214-651-1234.

If you have any other questions about the conference, please email us at mainstreet@savingplaces.org. Thank you for your continued support of the National Main Street Center. We are sending you all our very best during these difficult days.


Disclaimer: This material has been prepared for informational purposes only and is not intended to provide, and should not be relied on for legal, insurance, liability, tax, or accounting advice. You should consult your own legal, insurance, tax, and accounting advisors for guidance on these matters.