July 14, 2017 | National Main Street Center |
Earlier this week, we launched the new mainstreet.org. Our new site celebrates the energy and innovation of the Main Street America network in a fresh, user-friendly format that makes it easier than ever to find the solutions you need. Images are larger, content is mobile-optimized, and the branding is carried out across the entire site, helping to enhance the visibility of our collective work and brand.
We are particularly excited to debut the new member resource library, where you’ll easily be able to locate all our webinars, resources and publications including the Main Street handbooks, Main Street Refresh materials, State of Main and archive issues of Main Street Now. (Note: the library is currently under construction — feature articles 2015–2017 are on the Main Street Blog; webinars and full publication archive coming soon!) Later this summer, we will be launching the new and improved Solution Center, which will offer even more resources than before and be completely searchable. In the interim, if you need a resource, including any articles published in 2014 or before, simply email firstname.lastname@example.org and we’ll get you what you need.
In coming weeks, you’ll notice that the new look will be extended to our digital communications. You’ll still get the same news, announcement, and stories in your inbox that you enjoy every week, but in a new and more digestible format. We think your member-experience will be greatly improved by these updates, but if you have any questions or concerns, please don’t hesitate to contact Rachel Bowdon at email@example.com.
Coinciding with our website launch is a new, robust CRM (constituent relationship management) system. This new Membership Database will be a huge upgrade for your member experience! A smooth transition to the new system will require just a few simple actions – find detailed instructions here.
- Your primary account holder (usually the Executive Director) must create a new username and password. NOTE: your team such as staff or board members will be added separately.
- The primary account holder may then create staff sub-memberships for your team.
- Take note of your new Membership ID Number (also called Account Number). You’ll use this new number to identify your membership (for conference discounts, renewal payments, etc.) going forward.
Need help? Email us at firstname.lastname@example.org
Later this summer, we will integrate the CRM with the new website. Once the integration is complete, we’ll debut an improved Members Area. This will allow seamless access to easy account management, an enhanced Solution Center, and a robust online member networking platform (launching early 2018).